- Home Fact-Checking Policy
How We Fact-Check Content
Every guide on ThailandKnowledge goes through a structured verification process before publication — and is reviewed again on a regular schedule.
Primary source research
We consult official Thai government sources, including the Thai Immigration Bureau, Revenue Department, Tourism Authority of Thailand (TAT), and Ministry of Foreign Affairs for all regulatory and policy information.
On-the-ground verification
Our editorial team lives in Thailand. Prices, operating hours, transport options, and local conditions are verified through direct experience, not by aggregating other websites.
Expert review
Visa and immigration content is reviewed by licensed Thai immigration consultants. Medical and health information is reviewed by Thailand-based healthcare professionals before publication.
Cross-referencing
All factual claims are cross-referenced against at least two independent sources. Where sources conflict, we note the discrepancy and err on the side of caution.
Our four-step fact-checking process
Every piece of content on ThailandKnowledge goes through the following process before it is published:
Step 1: Primary source consultation
We begin with official sources. For visa information, that means the Thai Immigration Bureau's official announcements and the relevant consulate pages. For tax information, it means the Thai Revenue Department. For tourism and attraction information, it means direct contact with venues, official TAT listings, and on-site visits where feasible. We do not use other travel websites as primary sources — they inherit errors the same way we would.
Step 2: On-the-ground verification
Prices, opening hours, transport options, and practical logistics are verified by team members who have personally used them. When our writers recommend a restaurant, they have eaten there. When we quote a bus fare, someone on our team has paid it recently. Where first-hand experience is not possible, we consult established community sources such as the ThaiVisa forum, Expat.com, and verifiable recent traveller reports.
Step 3: Expert review for specialist topics
Content covering areas requiring specialist knowledge goes through additional review:
- Immigration and visa content: Reviewed by licensed Thai immigration consultants who hold current knowledge of Royal Thai Police Immigration Bureau policies.
- Medical and health information:Reviewed by Thailand-based physicians or the relevant hospital's international patient team.
- Financial and tax information: Reviewed by Thailand-registered accountants or tax advisors familiar with both Thai law and common expat scenarios.
- Legal topics: Any content involving Thai property law, business registration, or criminal matters is reviewed by a Thai-licensed legal professional.
Step 4: Date-stamped publication with review scheduling
Every page displays a "Last verified" date. This is not the publication date — it is the date the factual content was last checked and confirmed accurate. We schedule content for mandatory review at the following intervals:
- Visa and immigration pages: Reviewed within 48 hours of any announced Thai government policy change. Otherwise reviewed monthly.
- Cost and pricing data: Reviewed quarterly. Major price events (fuel price changes, utility tariff updates) trigger immediate review of affected pages.
- Destination and attraction guides: Reviewed every 3–6 months. Significant changes (closures, new openings, infrastructure changes) trigger immediate updates.
- Blog posts and editorial content: Reviewed every 6 months. Posts that contain time-sensitive data are flagged for more frequent review.
What we do when something is wrong
Errors happen — Thailand changes fast, and we maintain thousands of data points across hundreds of guides. When we find or receive notice of an error, we:
- Investigate the claim against primary sources within 24 hours
- Correct confirmed errors immediately
- Note significant corrections transparently on the page with a correction timestamp
- For errors that may have misled travellers on important matters (visa rules, medical advice, safety), we add a visible correction notice at the top of the page
You can report a potential error via our contact form or on our corrections page. We investigate every report.
What we do not do
- We do not copy from other travel websites and consider that information verified — each site inherits the errors of its sources.
- We do not publish AI-generated content without human verification by someone with direct Thailand knowledge.
- We do not allow sponsored content to appear in editorial guides — our affiliate disclosure explains exactly how commercial relationships are managed.
- We do not rank businesses higher because they pay us or have affiliate relationships with us.
Our commitment to improvement
Our fact-checking process evolves as Thailand's information landscape changes. If you are a Thailand-based professional (immigration consultant, physician, financial advisor, legal professional) and would like to contribute to our review process, we would welcome a conversation. Contact us at our contact page.